Ordering online is as easy as selecting products and quantities through our online shop.

PURCHASES:

Prices are in Australian Dollars and are subject to change without prior notice. Goods and Services Tax (GST) of 10% is included in the individual item price listed.

We accept Electronic Bank Transfer, Direct Bank Credit, Cheque, Credit Card - Mastercard and Visa or Money Order. Credit Card orders are processed using Securepay (affiliated with the ANZ Bank and is a secure payment gateway).

PAYMENT METHODS:

Paypal

Our online shop is linked to Paypal for secure payment online. You do not need to have an account with Paypal to use this service.

Credit Card

If you do not wish to pay by Paypal, you can process your order with our SecurePay merchant facility.

Direct Debit

To direct debit into our account, please contact us after check out for our bank details.

DELIVERY:

We will dispatch your order within 24 hours upon confirmation of receipt of funds, we aim for same day dispatch wherever possible if ordered prior to 3pm AEST.  Note: for direct debit, it can take a few days for funds to appear in our account.

We deliver via Australia Post's standard mail. If an order is urgent, please contact us directly to discuss options. Postage insurance is available at an additional cost and is highly recommended for international orders.

Source of Beauty (a subsidiary of the Joheli Group) will not be held responsible for any loss or damage once your order has been delivered to Australia Post. All care is taken to ensure packaging is of the highest quality to minimise the risk of damage during transit. Source of Beauty is not responsible for damage arising from negligence by Australia Post such as, but not exclusive to, water damage.

We offer Free Postage via Australia Post regular mail for all orders Australia wide. Should you wish to have your order delivered via an Express Post Satchel please choose the Upgrade Postage option - $5.00 for Express & Tracked Delivery.

If you wish to utilise Australia Post's DO NOT SAFE DROP please send us an email or make a note in your order to ensure we place a sticker on your parcel.

DISCOUNTS & SPECIALS:

Discount Codes are not able to be used on Sale Items.

PRIVACY:

Your personal details are treated as private and confidential and will never be distributed or sold to any third parties.

RETURNS:

Source of Beauty (a subsidiary of the Joheli Group) only stocks products of the highest quality and all orders undergo a thorough quality check during packaging. Packaging is of the utmost importance to us and we endeavour to pack your order to minimise any damage that may occur in transit. Should you have any concerns regarding the condition of your order please contact us within 48 hours of the order arriving. Faulty goods will be replaced or a refund issued, excluding postage costs. Returns are to arrive at Source of Beauty within seven (7) days of notification being given to us. No returns will be accepted unless prior notification has been receieved. Source of Beauty will not be held responsible for any postage, courier or freight charges incurred in the return of any goods.

Refunds will not be issued if you have 'changed your mind' on a product, only on faulty goods. Returns are not accepted for Sale Items.